Graceful Designs provides digital downloads and custom print services. Due to the nature of our products, all sales are final and non-refundable once the order is completed. By purchasing from Graceful Designs, you agree to this policy.
All digital products, including downloadable templates, obituary designs, and memorial keepsakes, are considered intangible, irrevocable goods. Because they cannot be returned, we do not offer refunds, exchanges, or cancellations for any reason, including:
Once a digital product is downloaded, the sale is final, and no refunds will be provided.
For custom obituary designs and print services, we strive for accuracy and quality. We do not offer refunds or returns once a design has been approved and printed. Customers are responsible for:
If there is a printing error caused by us, we will provide one free reprint of the affected order. However, we do not accept returns, refunds, or replacements due to customer errors or dissatisfaction with design choices after approval.
This No Refund Policy complies with applicable consumer protection laws in the United States, Canada, New Zealand, Australia, India, Ireland and the United Kingdom. Under these laws, businesses selling digital products and custom services are not required to provide refunds unless a product is defective or misleading. Graceful Designs adheres to these regulations and ensures full transparency before purchase.
If you have any questions about this policy, please contact us at:
📧 Email: help@gracefuldesignsonline.com
🌐 Website: www.gracefuldesignsonline.com
By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to our No Refund & Return Policy.
